The minimum order value is € 13.00. For orders below the minimum order value an additional administration fee of €3.00 will be charged to the customer.
Within Germany, a delivery fee of €5.00 will be charged, including 19% VAT. There will be no delivery charges for orders above €100.00.
For large items (in particular the "DFB foosball table") the shipping fee is €25.00, regardless of order value. Shipping of the DFB foosball table is free in Germany for all DFB Fan Club members.
Fan Club member exclusive offer: non-express shipping orders above €13.00 will ship for free in Germany.
Deliveries outside of Germany are calculated based on cost, regardless of order value. Payments for orders outside of Germany are only accepted by credit card.
Deliveries are made within Germany and internationally via DHL or a DHL contracting partner. For orders outside the EU, the customer bears the costs for customs and VAT.
Delivery time within Germany ranges from 1-3 days once payment is received or upon order confirmation in case of payment by invoice, unless otherwise stated in the offer. For custom shirt orders delivery time can vary from the usual delivery time. International orders, depending on the country, might take an additional delivery time of 2-10 days.
Shirt customizations are only possible with the purchase of a shirt; custom lettering is not sold separately. For products out of stock, the DFB is authorized to make partial shipments at its own expense, provided this is reasonable for the purchaser.
In the case that purchased items are not delivered, despite delivery attempt and notifications, the DFB can withdraw from the sales agreement. Any payments made will be refunded to the customer immediately.
Should products ordered by the purchaser not be available because they haven’t been delivered by DFB suppliers, the DFB can withdraw from the agreement. In this case, the DFB will notify the customer immediately and if necessary, propose delivery of a comparable product. Should the customer decline to exchange their order for a comparable product, or should there be no comparable products in stock, payments will be refunded immediately to the buyer. Use of the merchandise for promotional or contest purposes is permitted only with prior approval of the DFB business services.