The minimum order value is €13.00. For orders below the minimum order value an additional administration fee of €3.00 will be charged to the customer.
Within Germany, a delivery flat fee of €5.00 will be charged, including 19% VAT. There will be no delivery charges for orders above €100.00.
For large items (in particular the "DFB table soccer") the shipping fee is €25.00, regardless of the order value. National shipping of the DFB table soccer is free of charge for all DFB Fan Club members.
Exclusive Fan Club member offer: non-express shipping orders above €13.00 will ship free of charge in Germany.
Shipping costs for deliveries abroad are calculated based on cost, regardless of order value. For deliveries abroad only payment by credit card will be accepted.
For orders outside the European Union, the Purchaser will be charged the customs clearance costs and value added tax (VAT).
Terms of Delivery
National and international deliveries are proceeded via DHL or a DHL contracting partner. For orders outside the European Union, the Purchaser will be charged the customs clearance costs and value added tax (VAT).
Delivery time within Germany ranges from 1-3 days once payment is received or upon order confirmation in case of payment by invoice, unless otherwise stated in the offer. For customized goods orders delivery time can vary from the usual delivery time. International orders, depending on the country, might take an additional delivery time of 2-10 days.
Should products ordered by the purchaser not be available because they have not been delivered by DFB-Fanshop suppliers despite duly orders by DFB-Fanshop, DFB-Fanshop can withdraw from the agreement. In this case, DFB-Fanshop will notify the Purchaser immediately and if necessary, propose delivery of a comparable product. Should the Purchaser decline to exchange their order for a comparable product, or should there be no comparable products in stock, payments will be refunded immediately to the buyer.
In the case that purchased items are not delivered, despite delivery attempt and notifications, DFB-Fanshop can withdraw from the sales agreement. Any payments made will be refunded to the customer immediately.