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Shipping service

Shipping Cost

Within Germany, a delivery flat fee of €5.00 will be charged, including 19% VAT. There will be no delivery charges for orders above €100.00.

For large items the domestic shipping fee is €25.00, regardless of the order value.

Exclusive Fan Club member offer: National shipping within Germany is free of charge.

Shipping costs for deliveries abroad (with EU and non-EU countries) are provided in detail in the shipping cost table above.

For deliveries abroad (with EU and non-EU countries) only payment by credit card and Paypal will be accepted.

For orders/deliveries in non-EU countries, customs clearance costs, such as import fees, charges and/or taxes shall bear the Purchaser.

In case delivery to the indicated address within the EU or in non-EU countries fails the Purchaser shall bear the return shipping costs.

Shipping Cost Table

United States of America
5,00 € Germany
10,00 € Austria
Belgium
Bulgaria
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
United Kingdom
20,00 € Croatia
Switzerland
25,00 € Australia
Canada

Terms of Delivery

National and international deliveries are proceeded via DHL or a DHL contracting partner. For orders/deliveries in non-EU countries, customs clearance costs, such as import fees, charges and/or taxes shall bear the Purchaser.

Delivery time within Germany ranges from 1-3 working days once payment is received or upon order confirmation, unless otherwise stated in the offer. Delivery time for customized goods is usually 4-5 working days, but may vary in individual cases. Delivery time for orders in non-EU countries as well as Switzerland is usually 5-10 working days. Delivery time for orders in all other countries is usually 10-15 working days.

Should products ordered by the purchaser not be available because they have not been delivered by DFB-Fanshop suppliers despite duly orders by DFB-Fanshop, DFB-Fanshop can withdraw from the agreement. In this case, DFB-Fanshop will notify the Purchaser immediately and if necessary, propose delivery of a comparable product. Should the Purchaser decline to exchange their order for a comparable product, or should there be no comparable products in stock, payments will be refunded immediately to the buyer.

In case that purchased items are not delivered, despite delivery attempt and notifications, DFB-Fanshop can withdraw from the sales agreement. Any payments made will be refunded to the customer immediately.